Privacy Policy

Last updated: March 15, 2024

1. Introduction

Mobile Recharge AE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information
  • Email address
  • Phone number
  • Payment information
  • Transaction history

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

  • IP address
  • Browser type
  • Device information
  • Usage patterns

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions
  • Improving user experience
  • Communicating with you
  • Preventing fraud
  • Complying with legal obligations

4. Information Sharing

We may share your information with:

  • Service providers and business partners
  • Telecom operators for recharge processing
  • Law enforcement when required by law
  • Third parties with your consent

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security assessments
  • Access controls

6. Your Rights

You have certain rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze usage patterns
  • Improve our services
  • Provide personalized content

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +971 50 123 4567
  • Address: Dubai Internet City, Dubai, UAE